Privacy statement

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Appsolutely collects the following data when submitted:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Appsolutely with most of the data we collect. We collect data and process data when you:

  • Register online for any of our events or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Voluntarily complete a download or contact form on any of our web pages. 
  • Use or view our website via your browser’s cookies.
  • Voluntarily interact with a chatbot on any of our web pages.

Appsolutely securely stores your data at our cloud based system Salesforce Sales Cloud.

Chatbot user tracking

We use Leadoo’s tracking service to follow what you are doing on our website and combine this behavioral data with other data we can gather from e.g. chat interactions. Leadoo uses etag tracking in order to hook together the same users behavior over several sessions. Please check out Leadoo Marketing Technologies Ltd’s Privacy Policy for more information on what is tracked and what your rights are. Leadoo works as the Processor and we work as the Controller for the data in terms of GDPR. You can stop the tracking by emptying your browser’s cache after the visit. For more information on how Leadoo works as a GDPR compliant processor, see here.

How will we use your data?

Appsolutely collects your data so that we can:

  • Manage your account.
  • Process your requests (e.g. downloads).
  • Email you with information about our services.
  • Improve the user experience on our website.

Marketing

Appsolutely would like to send you information about our services and events of ours that we think you might like. We will do this through services like:

  • Salesforce Pardot

You have the right at any time to stop Appsolutely from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, let us know via info@appsolutely.nl.

What are your data protection rights?

Appsolutely would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Appsolutely for copies of your personal data.

The right to rectification – You have the right to request that Appsolutely correct any information you believe is inaccurate. You also have the right to request Appsolutely to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Appsolutely erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Appsolutely restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Appsolutely's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Appsolutely transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: info@appsolutely.nl

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Appsolutely uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Appsolutely uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Appsolutely website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Our reCAPTCHA is subject to the Google Privacy Policy.

Changes to our privacy policy

Appsolutely keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 October 2020.

How to contact us

If you have any questions about Appsolutely's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@appsolutely.nl